by Jodi Cleer | Aug 3, 2020
Guest Surveys Guest feedback and correspondence is the corner stone of customer service tracking. RealVoice Surveys allows you to perform confirmation email, pre-stay marketing pieces and post stay guest surveys and feedback. Anticipating the guest needs puts you... by Jodi Cleer | Aug 3, 2020
Revenue Management It’s more than just setting rates… RealVoice revenue management trains you on the finer points of inventory management, channel analysis, source of business reporting, competitive set analysis and historical data deep... by Jodi Cleer | Aug 3, 2020
Crisis Management Let’s face it, emergencies occur, problems present themselves and “Murphy’s Law” happens. How you respond to these separates you from your competition. RealVoice offers crisis management in several forms to enable you to... by Jodi Cleer | Aug 3, 2020
Interactive Voice Response Interactive Voice Response (IVR) is all about sell service, and these days, many guests prefer that. Designed properly, IVR’s can help your customers get the help they need faster and more efficiently. RealVoice offers many IVR application... by Jodi Cleer | Aug 3, 2020
Interactive Voice Response Interactive Voice Response (IVR) is all about sell service, and these days, many guests prefer that. Designed properly, IVR’s can help your customers get the help they need faster and more efficiently. RealVoice offers many IVR...