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Hotel and Vacation Rental Call Centers: How to Ensure No Guest Call Goes Unanswered

Hotel and Vacation Rental Call Centers: How to Ensure No Guest Call Goes Unanswered

by Saeed Karim | Mar 22, 2023 | Uncategorized

How Outsourcing Call Handling Can Benefit Your Hospitality Business Hospitality businesses rely heavily on providing excellent customer service to ensure guest satisfaction and repeat business. A critical component of customer service is answering guest phone calls...
What’s the Best Way to Handle After-Hours Requests in Hospitality

What’s the Best Way to Handle After-Hours Requests in Hospitality

by Saeed Karim | Feb 24, 2023 | Uncategorized

Being available 24/7 is crucial for success in the hospitality industry. Here’s how to manage it. Hospitality businesses like hotels, resorts, and vacation rentals are reliant on seamless customer service to keep their guests satisfied and keep their rooms occupied....
Five Reasons Hotels & Vacation Rentals Should Add AI Chat to Their Websites

Five Reasons Hotels & Vacation Rentals Should Add AI Chat to Their Websites

by Saeed Karim | Jan 5, 2023 | Uncategorized

Hotels, vacation rentals, and other hospitality companies are always on the hunt for new ways to engage with customers. AI Chat is one tool that can help your team engage with visitors in real time and move them through your booking funnel faster. The modern customer...
Can Call Center Support & AI Chat technology Help Vacation Rentals and Hotels with Staffing?

Can Call Center Support & AI Chat technology Help Vacation Rentals and Hotels with Staffing?

by Saeed Karim | Dec 5, 2022 | Uncategorized

How RealVoice Helps Vacation Rental Property Managers, and Hotels Save Staffing & Training Costs  The hotel and hospitality industry are changing. Consumers want faster response times, and more of them are turning to mobile devices to make their requests. This...
Why are Hospitality Companies Turning to AI Chat for Hotels and Vacation Rentals?

Why are Hospitality Companies Turning to AI Chat for Hotels and Vacation Rentals?

by Saeed Karim | Nov 8, 2022 | Uncategorized

The Benefits of Using AI Chat for Your Hotel, Resort or Vacation Rental Property If you work in the hospitality industry, you know that many things keep you up at night. From customer service issues to finding new ways to increase revenue, there always needs to be...
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